We help you get rid of the stupid stuff in healthcare

Healthcare is full of friction—workarounds, obstacles, and daily frustration. And it’s not just care delivery that’s fragmented. The way many organizations manage improvement is siloed, slow, and cumbersome, making it harder to learn, adapt, and sustain change.

Adaptient replaces that patchwork with a unified, integrated approach to improvement—building the systems and habits of high reliability. The result: stronger financial performance, a more resilient and engaged workforce, faster innovation, and—most importantly—safer care.

Choose what you need.

Our education and advising services are tailored to your needs—whether it's enhancing individual components of a complex system or managing it all. We provide education and advising in a modular format, so you can choose what you need, when you need it, based on your organization’s budget.

  • System Sight to Impact® Redesign for Reliability

    Move beyond RCA with SS2i® and redesign your systems for reliability.

    Why keep process improvement, patient safety, and management theory in separate silos? Our healthcare SS2i® programs integrate improvement science and innovation, root-cause analysis, human factors engineering, and work system design, with a fresh take on 21st-century management.

  • Integrated & Learning System Management

    Rewire your organization for resilience and high reliability.

    Transform your organization into an adaptive, resilient learning system. Let us help you implement processes that boost operational awareness, engage your workforce, and drive outstanding results. Rewire your management operating system for high reliability.

  • Reality Testing® In-Situ Simulations

    Diagnose system failures before the system fails.

    In highly reliable industries, practice makes perfect. Adaptient uses simulation to refine care delivery processes—right in your care delivery environment! This proactive approach uncovers potential issues before they reach real patients and empowers your teams to continuously improve and innovate.

  • Governance Consulting & Leadership Development

    Let us help your leaders lead.

    Is your board ready to govern safety and quality? Do your C-suite executives possess the expertise to achieve high reliability? Can your organization meet the CMS 2025 patient safety structural measures? With our extensive experience in top health system C-suites and healthcare industry boards, we are trusted advisors who can help your executives lead the way to zero harm.

  • HFACS Healthcare

    We transform healthcare with systems thinking.

    Adaptient has partnered with HFACS, Inc. to bring a proven human-factors framework to healthcare. By identifying risks and evidence-based solutions at every level—organizational, supervisory, and frontline—HFACS empowers care teams to drive sustainable change and achieve zero-harm.

Courses on Demand

Courses on Demand

Our modular, on-demand programs allow you to choose what best suits your organization’s needs. We provide prerecorded content for individual skill development, virtual or in-person team training, and trusted advisor and coaching services. You decide the path your organization takes as it integrates patient safety, quality improvement, systems engineering, operational excellence, and management practice into a single, cohesive, adaptive model.

Learn about our results

  • "I would absolutely 112% recommend this—it was far and beyond what I have learned from other RCA programs."

    Taylor Heimbach-Ferreira
    Manager of Risk and Data, Nasson Health Care

  • "We learned to see how leadership decisions trickle down and impact care at the patient level, so now we are questioning things more deeply."

    Kimberly Clark
    Operations Project Manager, Penobscot Community Health Care

  • "It’s time for an upgrade, and this is going to the next level."

    Chris Pezzullo, DO, MPH
    Chief Clinical Officer, Maine Primary Care Association

  • "Even at the CEO level, this is good for everybody to understand."

    Robin Winslow
    CEO Hometown Health Center

  • "This is a process that works!"

    Jessica Reed
    Clinical Quality Manager, Maine Medical Association

  • "The RCA roadmap timeline is my bible."

    Taylor Heimbach-Ferreira
    Manager of Risk and Data, Nasson Health Care

  • "These are foundational concepts that everybody should have."

    Kimberly Clark
    Operations Project Manager, Penobscot Community Health Care

What would it take to make reliability and resilience your competitive advantage?

Schedule a session to begin the conversation